Introduction:
At Koncept Castles, we understand that delivery day is the moment when dreams become reality. We take pride in our commitment to excellence, ensuring that every aspect of the delivery process is carefully planned and executed to perfection. Join us as we provide an insider's look into what you can expect on delivery day and how we go above and beyond to make your experience truly unforgettable.
*Punctual Delivery:*
At Koncept Castles, we understand the importance of punctuality. When you schedule a delivery with us, you can rest assured that we'll arrive on time, ready to bring the fun to your doorstep. Our reliable delivery team takes pride in their promptness and professionalism, ensuring that your event starts right on schedule.
*Branding and Presentation:*
When our delivery team arrives at your location, you'll immediately recognize us by our distinctive sign-written van and our staff wearing our logo jumpers or T-shirts. We believe in the power of branding and presentation, and we take every opportunity to showcase our commitment to excellence and professionalism.
*Company Documentation:*
Throughout the delivery process, you'll notice our company logo on all documents and paperwork. Whether it's invoices, contracts, or safety guidelines, our branding serves as a symbol of trust and reliability. We want our customers to feel confident knowing that they are working with a reputable and established company.
*Flexible Payment Options:*
We understand that convenience is key, which is why we offer flexible payment options for our customers. Whether you prefer to pay with cash or card, our team will accommodate your preferences with ease. Our goal is to make the payment process as seamless and hassle-free as possible, allowing you to focus on enjoying your event.
*Review and Feedback:*
As the delivery process comes to a close, we'll invite you to share your feedback and leave a review of your experience with Koncept Castles. Your satisfaction is our top priority, and we value your input as we strive to continually improve and enhance our services. Your feedback helps us ensure that we're delivering the best possible experience for our customers.
Conclusion:
Delivery day with Koncept Castles is more than just a transaction – it's an experience. From our punctual arrival and branded presentation to our flexible payment options and commitment to customer feedback, every aspect of the delivery process is designed to exceed your expectations. Trust Koncept Castles to deliver the fun and excitement your event deserves, and let us make your dreams a reality. 🎈🚚💫
PLEASE NOTE: The first deliveries of the day are generally between 8 - 9am. Any booking made online for before 9am will automatically be given an 8 - 9am delivery window. If you require an earlier delivery than 9am, please contact us in good time.
The daily rate is up until 6pm. Any bookings made for a 6pm collection time and allowing a collection later could be collected anytime up until 9pm. Unless you are paying for a late pick up, we do not guarantee your inflatable will be left any later than 6pm.
We don't collect any inflatable later than 10pm, but some are available for overnight hire.
Winter season bookings.
We always aim to provide our customers with the best quality equipment. For this reason we do not hire our inflatables OUTSIDE between 1st November and 31st March. We can thus ensure that all castles booked for parties indoors during this period are dry and clean every time
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Letchworth - Stevenage - Hitchin - Shefford - Stotfold - Baldock - Royston - Biggleswade - Bedford - Kempston - St Neots - Tempsford - Potton